Jack's Car Wash & Detailing

Desiree Castillo 2 years ago

Do not come here!!! They do the car wash fast but bad job on cleaning … I had a cup that was leaking coffee from the bottom onto my cup holders ..decided to stop by to get it cleaned ..car needed a wash anyways … paid for the mid wash …when I came out to my car there was still coffee on my cup holder ..asked the guy to rewipe so he did…didn’t notice the rest till I got home..they didn’t wipe down my screen or clean the middle where the shift knob is at ….even paying more you don’t get a clean car So disappointed

Leo Thespian 2 years ago

Over the years, these guys were my family’s go to for car wash. But they really fell out on quality. Not only did they clean just once side and left the other side all dirty, they didn’t even want try to clean the other side was left unclean. And on top of that they made me drive back to back to tell me that they can’t clean it because it’s just water spots from sprinklers? Like the point of getting a car wash, is to clean your car. If a stupid automated car wash can do a better job then I’ll go to it but don’t bother coming here if you’re looking for your money’s worth’s

Raul Gonzalez 4 years ago

I stopped by on Saturday, August 27, 2022 after coming here numerous times with no issues. However, on this evening, my right fender, antenna, and door were damaged - their employees were drying my car like nothing had happened. From a distance I knew something was off because my antenna was to the side and fender seemed jacked up. I made the complaint and Manager came out to observe the damages and cameras asking first if I was sure I didn't drop off my truck damaged already - like really? The Manager then proceeded to come out and advise they were liable for damages and would be responsible for repairs; to get an estimate from any body shop and they'd cut out a check for me or pay the body shop upfront and they'd reimburse me. I avoided the dealer to not have them overpay, and instead took it to a smaller shop. After, I provided the estimate to Manager who said she would relay this to her boss (owner). I am now dealing with the owner NOT trying to fully pay what the estimate came out for ($2,500) - he wants to just pay $1,500. - I should NOT be dealing with this Thankfully, I had asked for a signed letter from the Manager noting date of incident and that the car wash was resp

Miss Megan (Somegnificent) 4 years ago

I paid over $20 for my car to still be dirty inside and out. The front windshield was full of streaks inside. I had to take the car back around to the vacuum bays to have it done properly. Skip this place and either do it yourself or hire a mobile detail tech. If you're in a pinch, you're better off going to a gas station car wash.

Juan Rodriguez 5 years ago

Used to be my favorite car wash,even when I move to el monte I still liked to go there. But the last 2 times I took my car I was very disappointed,the first time it was left worse than I brought it in.I call the office and get a credit but then I went back to use my credit and the trunk lid wasn't clean properly. So I decided not to go any more after 12 years going there 🙃 😔😔😡😡.